TERMS OF USE

OVERVIEW

This website is operated by Velyon. Throughout the site, the terms “we,” “us,” and “our” refer to Velyon. This website, including all information, tools, and services made available through it, is offered by Velyon to you, the user, subject to your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Use (“Terms”), including any additional terms, conditions, and policies referenced herein and/or available by hyperlink.

These Terms apply to all users of the Site, including, without limitation, visitors, vendors, customers, merchants, and content contributors.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the Site, you agree to be bound by these Terms. If you do not agree to all of the terms and conditions of this agreement, you should not access the website or use our services.

Any new features or tools added to the current store will also be subject to these Terms.

You can review the most current version of these Terms at any time on this page. We reserve the right to update, modify, or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of changes constitutes acceptance of those changes.

Our store is hosted on Shopify, which provides us with the online e-commerce platform that allows us to sell our products and services to you.


SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your province or territory of residence, or that you are the age of majority and have authorized any minor under your care to use this website.

You may not use our products for any unlawful or unauthorized purpose, nor may you violate any applicable federal, provincial, territorial, or local laws while using the Service.

You must not transmit any worms, viruses, malware, or any other code of a destructive or harmful nature.

A breach or violation of any of these Terms may result in the termination of your access to our Services.


SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service or cancel an order where permitted by applicable law, including where there is a legitimate reason to do so.

You understand that certain information, excluding credit card information, may be transferred unencrypted and may involve:

(a) transmissions across various networks; and
(b) changes made to conform and adapt to the technical requirements of connecting networks or devices.

Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, any use of the Service, or any access to the Service, without our express written permission.

The headings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms.


SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is inaccurate, incomplete, or outdated.

The content on this site is provided for general information purposes only and should not be relied upon or used as the sole basis for making decisions without consulting more reliable, complete, or up-to-date sources of information.

Any reliance on the information provided on this site is at your own risk.

This site may contain historical information. Historical information is not current and is provided for reference purposes only.

We reserve the right to modify the contents of this site at any time. However, we are not obligated to update information contained on the site unless required by applicable law.


SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice, subject to applicable law.

We reserve the right to modify, suspend, or discontinue the Service, or any part of it, at any time.

We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Service, except where liability cannot legally be excluded or limited.


SECTION 5 – PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through our website.

Products may be available in limited quantities. Returns and exchanges are subject to our Return Policy, except where applicable law provides additional rights or remedies.

We make every reasonable effort to display as accurately as possible the colours, images, and other characteristics of our products. However, we cannot guarantee that the display of any colour on your computer, smartphone, or other device will accurately reflect the actual colour of the product.

We reserve the right, where permitted by applicable law, to limit the sale of our products or services to any person, geographic region, or jurisdiction.

We reserve the right to limit quantities of products or services offered.

Product descriptions, availability, and pricing may be changed at any time without notice, subject to applicable law.

We reserve the right to discontinue a product at any time.

Any offer for a product or service made on this site is void where prohibited by law.

Nothing in these Terms is intended to limit or exclude any statutory warranty, consumer guarantee, right, or remedy that cannot legally be excluded or limited under applicable Canadian federal, provincial, or territorial law.


SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel an order where permitted by applicable law.

We may, where legally permitted, limit or cancel quantities purchased per person, per household, or per order.

These restrictions may include orders placed using the same customer account, credit card, billing address, or shipping address.

If we change or cancel an order, we may attempt to notify you using the email address, billing address, or telephone number provided when the order was placed.

We reserve the right to limit or prohibit orders that appear to have been placed by dealers, resellers, or distributors, where permitted by applicable law.

You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store.

You agree to promptly update your account and other information, including your email address and payment information, so that we can complete your transactions and contact you when necessary.

For more information, please review our Return Policy.


SECTION 7 – OPTIONAL THIRD-PARTY TOOLS

We may provide you with access to third-party tools that we do not monitor, control, or manage.

You acknowledge and agree that we provide access to such tools on an “as is” and “as available” basis, subject to applicable law.

We are not responsible for any issues arising from your use of optional third-party tools to the extent permitted by law.

Any use of optional tools offered through the site is entirely at your own discretion and risk.

You should review the terms and conditions of the applicable third-party provider before using any third-party tools.

We may also introduce new services, features, tools, or resources through the website in the future. Any new services or features will also be subject to these Terms.


SECTION 8 – THIRD-PARTY LINKS

Certain content, products, and services available through our Service may include materials provided by third parties.

Third-party links on this site may direct you to websites that are not affiliated with us.

We are not responsible for examining or evaluating the content, accuracy, privacy practices, or policies of third-party websites.

We do not warrant or assume responsibility for any third-party websites, content, products, or services, except where liability cannot legally be excluded.

We are not responsible for any loss or damage related to the purchase or use of goods, services, resources, content, or other transactions made in connection with third-party websites, except where applicable law provides otherwise.

Please review the policies and practices of third parties carefully before entering into a transaction with them.

Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the applicable third party.


SECTION 9 – COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you submit comments, feedback, ideas, suggestions, proposals, plans, or other materials to us, whether online, by email, by mail, or otherwise (collectively, “Comments”), you agree that we may use, reproduce, modify, publish, distribute, translate, and display those Comments in any medium for purposes related to our business.

You represent that you have the right to provide such Comments to us and that doing so does not violate the rights of any third party.

We are not obligated to maintain the confidentiality of Comments, compensate you for Comments, or respond to Comments, except where required by applicable law or expressly agreed otherwise.

We may remove or refuse to publish content that we reasonably believe is unlawful, offensive, threatening, defamatory, obscene, misleading, or otherwise objectionable, or that violates intellectual property rights or these Terms.

You agree that your Comments will not violate the rights of any third party, including copyright, trademark, privacy, personality, or other personal or intellectual property rights.

You agree that your Comments will not contain unlawful, abusive, or obscene material, viruses, malware, or other harmful code.

You may not use a false email address, impersonate another person, or otherwise mislead us or third parties regarding the origin of your Comments.

You are solely responsible for the Comments you submit and their accuracy.


SECTION 10 – PERSONAL INFORMATION

The submission of personal information through our store is governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, disclose, retain, and protect personal information.

Where applicable, Velyon will handle personal information in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial or territorial privacy legislation.


SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our site or in the Service may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery times, or product availability.

We reserve the right to correct errors, inaccuracies, or omissions and to update information where permitted by applicable law.

Where legally permitted, we may also cancel an order affected by a material error or inaccuracy.

Nothing in this section is intended to override any mandatory consumer rights or remedies under applicable law.


SECTION 12 – PROHIBITED USES

In addition to other prohibitions set out in these Terms, you are prohibited from using the site or its content:

(a) for any unlawful purpose;

(b) to encourage others to perform or participate in unlawful acts;

(c) to violate any applicable federal, provincial, territorial, or local law, regulation, or rule;

(d) to infringe or violate our intellectual property rights or the intellectual property rights of others;

(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against any person;

(f) to submit false or misleading information;

(g) to upload or transmit viruses, malware, or any other malicious code;

(h) to collect or track the personal information of others without authorization;

(i) to spam, phish, scrape, crawl, or otherwise misuse the website or its data;

(j) for any unlawful, obscene, or fraudulent purpose; or

(k) to interfere with or circumvent the security features of the Service, any related website, or the Internet.

We reserve the right to terminate or restrict your access to the Service where permitted by law if you violate these Terms.


SECTION 13 – DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, we do not guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free.

We do not guarantee that results obtained through use of the Service will always be accurate or reliable.

You agree that we may temporarily suspend or discontinue the Service where permitted by law.

Your use of the Service is at your own risk, except for rights and protections that cannot legally be excluded or limited.

The Service and products or services provided through the Service are provided on an “as is” and “as available” basis to the fullest extent permitted by applicable law.

Nothing in these Terms excludes, restricts, or limits any warranty, guarantee, right, remedy, or liability that cannot legally be excluded, restricted, or limited under applicable Canadian federal, provincial, or territorial law.

To the fullest extent permitted by applicable law, Velyon and its directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, and licensors will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of the Service or products purchased through the Service.

This includes, where legally permitted, loss of profits, revenue, savings, data, replacement costs, or similar damages.

However, nothing in these Terms limits or excludes liability where such limitation or exclusion is prohibited by applicable law.


SECTION 14 – INDEMNIFICATION

To the fullest extent permitted by applicable law, you agree to indemnify and hold harmless Velyon, its directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, and licensors from claims, losses, liabilities, damages, costs, and reasonable legal fees arising from:

(a) your breach of these Terms;

(b) your violation of applicable law; or

(c) your violation of the rights of a third party.

This indemnification obligation does not apply to the extent that the claim, loss, liability, damage, cost, or expense results from Velyon's own negligence, wilful misconduct, or any other circumstance where such indemnification would not be permitted under applicable law.


SECTION 15 – SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable by a court or other competent authority, that provision will be enforced to the fullest extent permitted by law, and the remaining provisions will remain in full force and effect.


SECTION 16 – TERMINATION

These Terms remain effective unless terminated by either you or us.

You may terminate these Terms at any time by ceasing to use our website.

We may suspend or terminate your access to the Service where permitted by applicable law if we reasonably believe that you have violated these Terms or otherwise misused the Service.

Any provisions that by their nature should survive termination will continue to apply after termination.


SECTION 17 – ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Return Policy, Shipping Policy, and any other policies or operating rules posted on this website, constitute the entire agreement between you and Velyon regarding your use of the Service.

If any provision of these Terms is unclear or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.


SECTION 18 – GOVERNING LAW

These Terms are governed by the laws applicable in Canada and, where applicable, by the laws of the province or territory in which you reside.

Nothing in these Terms limits your rights or remedies under the mandatory consumer protection laws applicable to you.

Any dispute will be subject to the jurisdiction of the courts having authority under applicable Canadian federal, provincial, or territorial law.


SECTION 19 – CONTACT INFORMATION

Questions about these Terms of Use should be sent to us at:

Velyon
Email: contact@velyonstore.com
Website: velyonstore.com


Nothing in these Terms of Use is intended to limit, exclude, or waive any rights or remedies that cannot legally be limited, excluded, or waived under applicable Canadian federal, provincial, or territorial law.

Collapsible content

Est-ce que mon téléphone risque de tomber avec ce support ?

Non. Grace à son cordon rétractable renforcé, votre téléphone reste sécurisé en permanence, même en mouvement.

Le cordon est-il solide pour un usage quotidien ?

Oui, il est conçu pour résister aux tractions du quotidien et éviter toute casse.

Comment le support s'attache-t-il au téléphone ?

Il se place facilement à l'intérieur de votre coque, sans colle ni modification.

Est-il compatible avec tous les téléphones ?

Oui, il fonctionne avec tous les smartphones tant que vous utilisez une coque.

Quels sont les délais de livraison ?

La livraison prend généralement entre 6 à 10 jours ouvrés.

Puis-je retourner le produit s'il ne me convient pas ?

Oui, vous avez 30 jours après réception pour effectuer un retour.

Pourquoi choisir plutôt nous qu'un autre ?

Notre support se distingue par sa solidité, sa discrétion et sa facilité d'utilisation. Il sécurise votre téléphone sans vous gêner au quotidien, que ce soit en déplacement, en voyage ou en activité.